FAQ
Are my tickets guaranteed?
Yes. Every order is covered by neop's 100% guarantee — if an event is cancelled or your tickets don't arrive, you get a full refund.
How do I receive my tickets?
Tickets are delivered to your mobile wallet shortly after checkout, ready to scan at the door.
Who do I contact for help?
Email us any time at contact@neop.events — we're happy to help.
In which currency am I charged?
You can browse prices in the currency of your choice. Amounts marked “≈” are indicative conversions; the exact amount and currency of your payment are always shown on the secure checkout page before you pay.